You may return unopened items purchased at Best Alzheimer's Products within thirty days of receiving them for a refund. Shipping fees will not be refunded, and Best Alzheimer's Products reserves the right to charge a twenty five percent (25%) restocking fee for returned items.
Books are not returnable. Essential aromatherapy oils must be returned with the seals intact for refund. Due to hygienic reasons,soft goods and bath products cannot be returned. Non-returnable items include: Stuffed Animals, Twiddle Muffs, Comfort wraps, Busy Bee Lap Pad, blankets, lotions, massage oil, body wash and shampoo are not returnable.
The cost of shipping will be deducted from returned orders that shipped free.
If you wish to return an item purchased at The Best Alzheimer's Products Store, please call us toll free at 877-300-3021.
Returned merchandise must include all parts, must be in sell-able condition, and in the original, undamaged packaging.
Defective products will be replaced at no cost to you.